Frequently asked questions

This answer is based on individual preferences of volume and fullness.

12-14 inches: 2 or more bundles required,

16-18 inches: 2-3 or more bundles required

20-24 inches: 3-4 or more bundles required

26 inches and Longer-5-6 bundles or more required

Our Pure Collection lifespan is 1 year or more with proper treatment and care.

Our Raw collection lifespan is up to 2-3 years or more with proper treatment and care.

Constant heat styling , coloring, and improper care will significantly shorten the life span of the hair extensions. Alway shampoo & condition hair extension upon receiving them.

Virgin Hair can be dyed and/or lighten, however you must still treat extensions as if it were your own natural hair. Extra care will be needed because the hair is no longer attatched to the scalp and does not obtain its own natural oils. You must be mindful to keep the hair hydrated & mositurized . WE HIGHLY RECOMMEND YOU HAVE YOUR HAIR PROFESSIONALLY DYED AND/OR LIGHTEN.

Yes you can. PLEASE BE MINDFUL OF HEAT TEMPERATURE OF TOOLS AND FREQUENCY OF STRAIGHTENING EXTENSIONS TO MAINTAIN CURL PATTERN. VIRGIN HAIR CAN EXPERIENCE "HEAT DAMAGE" THE SAME WAY YOUR NATURAL HAIR CAN. 425-450 DEGREES IS IDEAL FOR PRESSING TEXTURED HAIR. BE SURE TO ALSO INCORORATE THERMAL PROTECTIVE PRODUCTS.

Maintaining your human hair extensions is crucial to keep them looking their best and lasting longer. Here are some tips to help you take care of your extensions:

1. Brush your extensions daily to remove tangles and knots. Use a soft-bristled / detangling brush and start from the bottom, working your way up to the top.

2. Wash your extensions every 2-3 weeks using a mild shampoo and conditioner. Avoid using products that contain sulfates or alcohol, as they can strip the hair of its natural oils and cause dryness.

3. Avoid excessively using heat styling tools on your extensions, as excessive heat can damage the hair. If you must use heat, make sure to use a heat protectant spray and keep the heat at around 400 degrees Fahrenheit or lower.

4. Avoid sleeping with your hair in a messy ponytail or bun especially while wet/damp , as this can cause tangles and knots. Instead, twist or wrap your hair under a satin head covering. You can also use a satin pillowcase to help prevent damage.

5. Be gentle with your extensions and avoid excessive tension, pulling or tugging on them. This can cause shedding and damage to the hair.

By following these tips, you can help keep your human hair extensions looking beautiful and healthy!

Washing and conditioning hair extensions properly is important to maintain their appearance and longevity. Here are the steps to properly wash and condition hair extensions:

1. Gently brush the hair extensions to remove any tangles or knots from ends to roots.

2. Fill a basin with lukewarm water and add a small amount of sulfate-free shampoo specifically designed for hair extensions.

3. Gently swish the hair extensions in the water to create suds. Avoid scrubbing the hair, as this can cause tangles or damage to the hair.

4. Rinse the hair extensions thoroughly with lukewarm water to remove all of the shampoo.

5. Apply a small amount of sulfate-free conditioner to the hair extensions, focusing on the ends working to root/weft.

6. Gently comb the hair extensions with a wide-toothed comb to distribute the conditioner evenly from ends to roots/weft.

7. Allow the conditioner to sit on the hair for 5-10 minutes.

8. Rinse the hair extensions thoroughly with lukewarm water to remove all of the conditioner.

9. Gently squeeze out any excess water from the hair extensions. Do not wring or twist the hair.

10. Lay the hair extensions flat on a towel and gently blot the hair to remove any remaining moisture.

11. Add desired leave-in conditioner. Allow the hair extensions to air dry, or use a hair dryer on a medium heat setting, until they are completely dry.

12. Once the hair extensions are dry, gently comb through them with a wide-toothed comb, starting from the ends and working your way up to the roots.

By following these steps, you can ensure that your hair extensions are properly cleaned, conditioned, and detangled to maintain their appearance and longevity.

Due to the nature of our products, NO REFUNDS ARE ALLOWED!

PLEASE SEE OUR TERMS & CONDITIONS TAB FOR MORE DETAILS.

Normal shipping:

Pure Collection Orders should arrive within 3-5 Business Days after processing

Raw Hair & Wigs can take up to 7-14 Business Days after processing

As we have no control over carrier shipping delays, please be sure to order your extension early to avoid delays. Please review our Terms & Conditions tab for details.